Privacy Policy

Effective Date: September 22, 2026

Sew Awesome (“Sew Awesome,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sew-awesome.com, place an order, request a quote, submit artwork, communicate with us, or otherwise use our products and services.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

Name
Business or organization name
Billing and shipping addresses
Email address
Telephone number
Order and purchase information
Payment and transaction information
Artwork, logos, designs, photographs, personalization information, names, numbers, and other files submitted for an order
Communications you send to us
Information submitted through quote, contact, account, or order forms

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies and similar technologies.

2. How We Use Your Information

We may use information we collect to:

Process, produce, fulfill, and ship orders
Prepare quotes and respond to inquiries
Communicate with you regarding your order
Process payments and transactions
Create customized, embroidered, printed, decorated, or personalized merchandise
Maintain customer and order records
Provide customer service
Improve our website, products, and services
Detect or prevent fraud, misuse, or security incidents
Comply with applicable legal, tax, accounting, and regulatory requirements
Send marketing communications when permitted by law

You may unsubscribe from promotional email communications by following the unsubscribe instructions included in those communications.

3. Payment Processing Through Stripe

Sew Awesome uses Stripe to process online payments.

When you make a purchase through sew-awesome.com, payment and transaction information may be collected and processed directly by Stripe. This may include your name, email address, billing and shipping address, payment method information, purchase amount, transaction date, and other information necessary to process or verify the transaction.

Stripe may also process certain information for fraud prevention, security, payment authentication, refunds, disputes, and other payment-related purposes. Sew Awesome does not necessarily receive or store your complete credit or debit card number when your payment is processed by Stripe.

Stripe's collection and processing of personal information is governed by Stripe's own privacy policies and terms.

4. Sharing of Information

Sew Awesome does not sell personal information for money.

We may share information with service providers when reasonably necessary to operate our business and fulfill your order, including companies that provide:

Payment processing, including Stripe
Website hosting and e-commerce services
Shipping and delivery
Email and communications
Accounting or business services
Technology, security, and website analytics
Production or fulfillment assistance

We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Sew Awesome, our customers, or others.

5. Customer Artwork and Logos

Customers may provide Sew Awesome with logos, artwork, photographs, names, trademarks, designs, or other materials for use in producing customized merchandise.

We use these materials for purposes reasonably related to providing the requested products and services, maintaining order records, and assisting with future or repeat orders.

Customers should not submit confidential or sensitive information as part of artwork unless it is necessary for the requested service.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain shopping-cart functionality, improve performance, prevent fraud, and support analytics or marketing.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of our website.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information in our possession.

Payment information submitted through Stripe is handled through Stripe's payment processing systems.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, assisting with repeat orders, resolving disputes, and satisfying legal, accounting, and tax obligations.

9. Privacy Rights

Depending upon where you live and applicable law, you may have certain rights concerning your personal information, which may include the right to request access, correction, deletion, or a copy of certain personal information.

Privacy-related requests concerning information maintained by Sew Awesome may be submitted to rhonda@sew-awesome.com.

We may need to verify your identity before completing certain requests.

Some information may be retained when required or permitted by law, including transaction, tax, accounting, fraud-prevention, and legal records.

Information maintained independently by Stripe may be subject to Stripe's own privacy procedures.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.

11. Third-Party Websites and Services

Our website may contain links to or integrate with third-party websites or services, including Stripe.

Sew Awesome is not responsible for the independent privacy practices, security, or content of third parties. We encourage customers to review the privacy policies of third-party services they use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, or applicable laws.

The revised policy will be posted on sew-awesome.com with an updated effective date.

13. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Sew Awesome
Lexington, Kentucky
Website: sew-awesome.com
Email: rhonda@sew-awesome.com
Phone: 859-983-8252